Privacy Policy
To serve you to the best of our ability, it requires that we collect and process some information about you.
We value your privacy and are committed to protecting it in accordance with this privacy policy, applicable legislation, and generally accepted good business practices.
This privacy policy includes information, as required by the EU General Data Protection Regulation (GDPR), about the personal data we collect, the principles by which we process it, and the rights and control options you have regarding your data.
Note: This privacy policy applies to the data processing carried out by sole proprietorship Tmi Luistintalli. If you need information about the data processing of our customers' online stores, please contact the company operating the respective online store.
Your Privacy Settings
We protect your privacy and comply with the European Union General Data Protection Regulation (GDPR). We collect and process your data on this site only for the purposes you have approved and use only the data necessary for the purpose of specific processing. You can modify your privacy settings below.
Managing Your Settings
1. General Information
Tmi Luistintalli (Business ID: 3189540-9) processes your personal data in accordance with this privacy policy and applicable laws. We kindly ask you to read this privacy policy carefully.
By using our services or websites or contacting us, you agree that we process your personal data in accordance with this privacy policy. If you do not accept these terms, we may not be able to serve you to the best of our ability.
2. Why Are My Personal Data Collected and Processed?
We collect, store, and process your personal data only for predefined purposes:
- Customer relationship management and communication
- Customer service and responding to inquiries
- Implementation and development of our services
- Monitoring and analyzing the use of our services and products
- Segmenting customers to offer personalized content in products and services
- Ensuring the security of our services and products and investigating misuse
- Customer, opinion, and market research
- Business development
- Targeted marketing and advertising
- Direct marketing
We do not perform profiling or data processing that leads to automated decision-making based on personal characteristics.
3. What Personal Data Is Collected About Me and From What Sources?
We primarily collect personal data about you directly from you during contact or through your use of our websites and services. We also collect information manually, for example, via phone in connection with customer service or sales.
In addition to the information you provide, we collect data through cookies on our websites and services to analyze and develop their use as well as to target marketing and advertising.
We also collect information from public sources, such as business and trade registers and other providers of business contact information. These sources provide company data and contact information for decision-makers, such as names, email addresses, and phone numbers.
4. On What Basis Is Personal Data Processed?
We process personal data based on several legal grounds. The lawful basis for processing depends on our relationship with you. Below is a table showing the lawful bases for our data processing and examples of processing activities:
LAWFUL BASIS | EXAMPLE PROCESSING ACTIVITIES |
---|---|
Contractual Relationship | Processing data for all the purposes mentioned in Section 2, based on contracts. |
Legal Obligation | Retaining and processing customer data for accounting in accordance with the law. |
Legitimate Interests | Customer service, responding to inquiries, website analytics, ensuring security. |
Consent | Processing data for direct marketing when explicit consent is provided. |
5. Who Processes My Data, and Is It Disclosed to Third Parties?
Your data is processed by employees of our company as part of their tasks. We also use third-party systems for storing and processing data. We ensure, for instance through agreements, that your data is processed confidentially and lawfully.
Data may be disclosed to third-party partners in the IT, payment processing, logistics, and accounting sectors to provide our services. For example, this occurs when you use payment or logistics services or other third-party services ordered through our websites or services. Such disclosures will be specified at the time of order.
Data may also be disclosed to fulfill contractual obligations, comply with legal requirements, or if required by a competent authority. Data may also be disclosed in connection with a business or company acquisition.
6. Is My Data Transferred Outside the EU?
We prefer service providers whose servers are located within the EU. However, we may also use reputable and reliable external service providers whose servers are located outside the EU, resulting in limited transfers outside the EU/EEA (e.g., to the USA).
When data is transferred outside the EU/EEA, it is done using EU Commission standard contractual clauses or other lawful transfer mechanisms. We ensure, for instance through agreements, that your data is processed confidentially and lawfully.
7. How Long Is My Personal Data Retained?
We retain your personal data only as long as necessary for its intended purpose or as required by a contract or law.
8. How Are My Data Stored and Protected?
Your data is stored on servers secured in accordance with industry standards. Processing is conducted under safeguards to prevent accidental or unlawful destruction, alteration, or unauthorized access.
Access to your personal data is restricted to authorized personnel only.
9. What Are My Rights and How Can I Exercise Them?
You have the right to:
- Withdraw consent at any time.
- Access your data and receive information about its processing.
- Correct errors in your data.
- Request data deletion under certain conditions.
- Restrict or object to data processing.
To exercise these rights, contact us at kari.kahkonen@luistintalli.fi.